Contact Us
Have a question, feedback, or need help? We'd love to hear from you. You can also learn more about StarCastle or read our Terms of Service and Privacy Policy.
Common Questions
How quickly will I hear back?
We aim to respond to all inquiries within 24 hours during business days. Bug reports and account issues are prioritized. For urgent matters, email us directly at support@starcastle.ai.
I found a bug or something isn't working. What should I include?
The more detail, the faster we can fix it. Please include what you were doing when the issue occurred, what browser and device you're using, and any error messages you saw. Screenshots are especially helpful.
Can I request a new AI model or feature?
Absolutely. We actively incorporate user feedback into our roadmap. Use the form above and select “Feature Request” as the category, or describe what you'd like to see. We review every suggestion and prioritize based on demand and feasibility.
Do you offer partnerships or API access?
We're open to partnership conversations. If you're interested in integrating multi-AI consensus into your product, or exploring a collaboration, reach out via the form or email us at support@starcastle.ai with details about your use case.